Shipping policy
Processing Time Orders are processed within 1-2 business days (excluding weekends and holidays). You will receive a confirmation email once your order has been shipped with tracking information.
Shipping Methods & Delivery Time
Domestic Shipping (India)
- Standard Shipping: 5-7 business days
- Delivery times may vary based on your location and local courier operations
International Shipping
- International Standard: 10-15 business days
- Customs clearance may cause additional delays beyond our control
Shipping Costs Shipping charges are calculated at checkout based on your delivery address and order weight. Free shipping may be available for orders above a certain value.
Order Tracking Once your order ships, you will receive a tracking number via email to monitor your delivery status.
Delivery Issues If you experience any issues with delivery, including non-delivery or significant delays, please contact us at support@satinellea.com with your order number.
Restrictions We currently do not ship to PO boxes. Delivery to remote or hard-to-reach areas may require additional time.
Address Accuracy Please ensure your shipping address is complete and accurate. We are not responsible for orders shipped to incorrect addresses provided by the customer.